When I got my dog back he was whimpering because they put his collar on to tight. When I confronted them about this no one had a clue how long he was like that.
0 stars.
I brought in my dog a few days ago for an injury and although I was upset they managed to calm me down and provide amazing service to my fur baby. Highly recommend bringing your pet here for any service. Thank you guys for being my dogs hero
The staff are awesome there! Took my pup to go get groomed, Taylor was awesome and did such a great job! When making an appointment (Maddie and Linda) they have the best availability that fits your schedule. Needed an emergency appointment for my pug and they were able to get me in same day. The wait is never long to be seen. Love that they care about your pups when you drop them off for care. The only place I will ever take my pups!!
I took my dog there for the grooming and the groomer shaved around the top of my dogs tail for no reason. No way in anyone would look at the hair cut and think that it looks right.
Friendly staff of animal lovers, each one. The Dr's are not just veterinarians but they are animal lovers too. One of the best run facilities in the area.
Not an honest or upfront place. Pet boarding is one of their cash cows - They'll try to squeeze all the money they can from you with exams undisclosed previously. I called the office and spoke to the office manager, I asked in detail their requirements for pet boarding, she said they need to be current on vaccines (which my dogs are) and gave me the daily rates for boarding (they charge more than other places around) When we show up to the clinic with our two healthy pets, we showed our folder with all vaccine records current, they spring on us that they need to do an excrement exam for each of our two dogs at $100 each and another behavioral exam for $50 each. That's $300 before any boarding fees!! Keep in mind none of those fees are listed anywhere on their site as requirements at the time of this review and the office manager never said anything over the phone when I specifically asked. I tried to look at their boarding contract and the file has been removed from their website (see screenshot attached) I requested to speak to the office manager I spoken through the phone and they said she was busy even though there was nobody else in the clinic at that time. The staff seemed indifferent and uncaring. I refused the fees and walked out with my pups and took them to Posh paw resort. They had no hidden fees or exams to try to push on you and everyone was super nice! Best decision ever for pet boarding! Don't support businesses that are not honest and greedy. Have a great day!
Vca Advanced Care Animal Hospital is a US Veterinary Care based in Bedford, Texas. Vca Advanced Care Animal Hospital is located at 3000 Highway 121 N, Bedford, TX 76021, USA.
Please contact with Vca Advanced Care Animal Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Vca Advanced Care Animal Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.